![]() ![]() Since the first steps towards a grocery delivery model have been taken in South Africa and MGRs and delivery companies refine their offerings to be more timely, accurate and personalised, we believe that consumers will be increasingly attracted to the convenience that the service offers. Similarly, meal kit delivery services, like UCook, gained in popularity, as a convenient way to avoid crowded supermarkets and still enjoy a restaurant quality meal. Pick 'n Pay pivoted its Bottles alcohol delivery service into a grocery delivery service and now offers same-day delivery. Checkers quickly expanded its Sixty60 delivery service, to the point where it is now available across 87 stores and one of the most popular e-commerce apps in South Africa. MGR players had to adapt and expand their online offerings to cater to the increased demand, with many of the existing platforms reporting that delivery slots were quickly taken up and many could not offer delivery times for a few weeks. ![]() While mass grocery retail (MGR) channels were one of the only places consumers could travel to during the strictest restriction period (March 26 – April 30), many were looking for delivery services instead of risking exposure to the virus at crowded supermarkets. The grocery delivery sector has seen robust growth in demand due to the impact of the Covid-19 pandemic in South Africa. Grocery Delivery Quickly Becoming Mainstream
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